Help & Support

Creating an account is easy! Click the "Login" button in the header, then select "Sign Up" on the login page. You'll need to provide:

• A valid email address
• A unique username
• A secure password

Once registered, verify your email to activate your account and start exploring Society+.

After logging in, click on your username in the header and select "Profile Settings." From there you can:

• Upload a profile picture
• Add a bio describing yourself
• Set your location (optional)
• List your interests and skills
• Choose privacy settings

To create your own society:

1. Navigate to the "Societies" page
2. Click the "Create Society" button
3. Fill in the required information:
   • Society name
   • Description and purpose
   • Category/tags
   • Privacy settings (public or private)
4. Add a cover image and logo (optional but recommended)
5. Set membership rules
6. Click "Create" to launch your society

Browse societies on the "Societies" page or search for specific topics. When you find one you like:

• Public societies: Click "Join" to become a member immediately
• Private societies: Click "Request to Join" and wait for approval from moderators

Once you're a member, you can participate in discussions, create posts, and collaborate with other members.

As a society creator/moderator, you have access to moderation tools:

• Approve or deny membership requests
• Remove members who violate rules
• Delete or hide inappropriate posts
• Pin important announcements
• Appoint additional moderators
• Update society settings and rules

Access these tools from your society's settings page.

There are three types of posts on Society+:

• Ideas: Share creative solutions, proposals, or suggestions
• Issues: Highlight problems that need attention
• General: Regular updates, discussions, or announcements

To create a post:

1. Click "Create Post" from your feed or within a society
2. Select the post type
3. Write your title and content
4. Add images, links, or files (optional)
5. Choose location (for local posts) or select a society
6. Add relevant tags
7. Click "Publish"

Yes! Click the three-dot menu on any of your posts and select:

• Edit: Modify the content (an "edited" tag will appear)
• Delete: Permanently remove the post

Note: Deleting a post also removes all comments and reactions associated with it.

Initiatives are collaborative projects aimed at solving problems or achieving goals. To create one:

1. Go to the "Initiatives" page
2. Click "Start Initiative"
3. Define your goal and objectives
4. Set milestones and timeline
5. Describe what help you need
6. Add location (for local initiatives)
7. Publish to start recruiting collaborators

Once published, others can join and contribute their skills to make it happen.

Browse initiatives and find one that matches your interests or skills:

1. Click on an initiative to view details
2. Review the goals and what help is needed
3. Click "Join Initiative"
4. Specify how you can contribute

Once joined, you can post updates, collaborate with other members, and track progress toward milestones.

Yes. We take privacy seriously:

• We never sell your data to third parties
• All connections are encrypted (HTTPS)
• You control what information is public
• You can download or delete your data anytime

Read our full Privacy Policy for details.

If you encounter inappropriate content or behavior:

1. Click the three-dot menu on the post/comment
2. Select "Report"
3. Choose the reason (spam, harassment, etc.)
4. Add details (optional)
5. Submit the report

Our moderation team reviews reports within 24 hours. You can also block users directly from their profile.

Try these troubleshooting steps:

1. Refresh the page
2. Clear your browser cache and cookies
3. Try a different browser
4. Check your internet connection

If the issue persists, please contact support with details about:

• What you were trying to do
• What happened instead
• Your browser and device type
• Any error messages you saw